Case Studies

Pioneering industry change together.

We are proud to work with our customers to deliver positive change and better ways of working. We’ve already delivered serious results to our aviation customers through the years and are now spreading our wings into the adjacent relatable industries of material handling and manufacturing.

Availability and performance reporting.

Heathrow’s measurement of asset performance was slowing down their handover from manufacturer to the operation . By aligning KPIs with the objectives of the transition period and centralising the collection of data in Azure, Wise Technical created near-real time reports of pass / fail criteria that removed ambiguity and focused conversation on issue resolution.

Availability and performance reporting.

Combating trafficking in air transport.

Using 3D imaging already generated by the Heathrow Baggage System, a proof of concept AI model was developed to identify objects related to the illegal wildlife trade.

Combating wildlife trafficking in air transport.

Forecasting and resource planning.

During a large replacement of Hold Baggage Screening (HBS) assets, Heathrow Airport was challenged to introduce the London Living Wage for HBS screening operators. Wise Technical developed a forecast , resource planning and performance measurement system that moved deployment of staff from fixed daily levels to a capacity that could be changed by the hour.

Forecasting and resource planning.

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