Heathrow’s measurement of asset performance was slowing down their handover from manufacturer to the operation . By aligning KPIs with the objectives of the transition period and centralising the collection of data in Azure, Wise Technical created near-real time reports of pass / fail criteria that removed ambiguity and focused conversation on issue resolution.
Using 3D imaging already generated by the Heathrow Baggage System, a proof of concept AI model was developed to identify objects related to the illegal wildlife trade.
During a large replacement of Hold Baggage Screening (HBS) assets, Heathrow Airport was challenged to introduce the London Living Wage for HBS screening operators. Wise Technical developed a forecast , resource planning and performance measurement system that moved deployment of staff from fixed daily levels to a capacity that could be changed by the hour.